How Do You Get Your Agency to Stand Out from Competitors?
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What How Do You Get Your Agency to Stand Out from Competitors? Covers
This episode covers how agencies can differentiate without competing on price. Mads Singers explains that many agencies try to serve everyone and end up forgotten. He argues for leading with value, being specific about who you serve, and picking a repeatable deliverable. Saying yes to out-of-process work is called out as a fast way to stall growth. The conversation also addresses what to do when positioning fails to attract the right clients. Structured feedback from your ideal customer profile helps separate consistent signal from single opinions. Under-promising and over-delivering remains a cheap differentiator. Communicating your focus relentlessly matters because visitors who cannot tell who you help assume you cannot help them. The episode ties positioning to operations. Without a repeatable process, the owner becomes the bottleneck and revenue hits a ceiling. Agencies disrupted by AI can survive by spotting adjacent needs their customers already have. Testing whether to sell a service or solve a specific pain point can reveal unexpected demand.
Compete on value: if you can argue two grand in makes five grand out, price stops being the conversation.Mads Singers
Guests Featured on How Do You Get Your Agency to Stand Out from Competitors?
Mads Singers is a management coach and the founder of Aristo Sourcing. He has coached hundreds of agency owners on positioning, process and people management.
Key Takeaways From How Do You Get Your Agency to Stand Out from Competitors?
- Agencies should avoid competing on price and instead communicate the value they create for clients.
- Being specific about who you serve, such as building websites for dentists, helps you stand out even against larger competitors.
- Niching by a repeatable deliverable is more effective than niching by industry alone.
- Keeping every promise and under-promising while over-delivering remains a reliable way to stand out.
- Saying yes to out-of-process work splits your attention and can stall agency growth.
Under-promise and over-deliver. Keep every promise you make; it is still the cheapest differentiator available.Mads Singers
Why How Do You Get Your Agency to Stand Out from Competitors? Is Worth Your Time
This episode is worth listening to for agency owners who want practical ways to stand out. Mads Singers draws on his experience coaching hundreds of owners and gives clear direction on positioning and value. The focus on picking a repeatable deliverable instead of a vague industry niche is useful for those stuck in broad service descriptions. The guidance on avoiding off-process work connects differentiation to operational discipline. Some listeners may wish for deeper case studies or concrete client examples beyond the summary points. The episode works best as a primer for agency leaders who have not yet committed to a specific niche or who struggle with price pressure. If you already have a clear positioning, the advice may feel familiar but still serves as a useful reminder to communicate it relentlessly and keep every promise. The conversation is compact, focused, and avoids hype.
Who Should Listen to How Do You Get Your Agency to Stand Out from Competitors?
- Agency owners
- Marketing agency founders
- Digital service business owners
- Agency operations managers
Where to Listen to Agency Uncovered
You can listen to Agency Uncovered on Spotify, YouTube, Apple Podcasts.

How to make your agency stand out from competitors without competing on price. Mads Singers on positioning, niching by deliverable, and why clarity beats breadth.
Every agency says it does everything for everyone — which is exactly why nobody remembers any of them. In this episode of Agency
Uncovered, Mads Singers explains how agencies actually differentiate: stop competing on price, lead with the value you create, and get specific about who you serve and what you deliver. He argues that real niching is about picking a repeatable deliverable, not just an industry, and that saying yes to out-of-process work is one of the fastest ways to stall growth.
He also covers what to do when your positioning is not attracting the right clients — starting with structured feedback from your ideal customer profile.
Key Takeaways
- Do not compete on price. Compete on value: if you can argue two grand in makes five grand out, price stops being the conversation.
- Specificity sells. “We build websites for dentists” beats “we build websites” every time, even against bigger competitors.
- Niche by deliverable, not by industry. The question is what one thing you do repeatedly — not which vertical you happen to serve.
- Under-promise and over-deliver. Keep every promise you make; it is still the cheapest differentiator available.
- Communicate it relentlessly. If a visitor cannot tell from your site who you help and what you do, they assume you cannot help them.
- Saying yes to off-process work hurts you. Money from out-of-scope requests splits your attention and stagnates growth.
- Solving a specific pain point is more attractive than selling a service — but test both; demand sometimes points somewhere you did not expect.
Be willing to pivot. Agencies disrupted by AI survive by spotting adjacent needs their customers already have.
No repeatable process means the owner is the bottleneck — no days off, and a hard ceiling on revenue.
If positioning is not landing, ask your ICP directly. Consistent feedback across many conversations is signal; one opinion is not.
Frequently Asked Questions
- How do you make your agency stand out from competitors?
- Is having a niche enough to differentiate an agency?
- Should an agency niche by industry or by service?
- How important is positioning to agency growth?
- Should an agency sell a service or solve a business problem?
- What should you change if your positioning is not attracting the right clients?
About the Guest
Mads Singers is a management coach and the founder of Aristo Sourcing. He has coached hundreds of agency owners on positioning, process and people management.
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